aires.com

AIReS has an in-house Insurance and Claims Department that provides coverage for household goods shipments and storage. All communications regarding claims settlements are processed through our office, so in the rare case of a claim, the transferee works directly with an AIReS counselor, not with an outside insurance company, for prompt resolution. Per our ISO registration, claims are handled via a formal resolution process. Claims policy is an area in which we have been an industry leader for many years. While the industry average historically has been 25-30%, our claims have never exceeded 10%.